Support | Full House Casino

You can find your game ID in "My Account", and your ID started with guest@, fb@, google@, or apple@.

e.g. guest@1234567890
You must have a new Facebook/Google/Apple account which has never been linked with Full House Casino at all.

Login the game with your guest account and follow the steps:
1. Go to "Option"
2. Select "Facebook/Google/Apple Log-In"
3. Login with a new Facebook/Google/Apple account.
Yes, you can create multiple accounts on a single device.
There are four options to create an account in Full House Casino: Guest, Facebook, Google, and Apple.

To switch from a Guest account to a Facebook/Google/Apple account, please follow the following steps:

1. Go to "Option" in Full House Casino.
2. Click "Facebook/Google/Apple Log-In".

To switch from a Facebook/Google/Apple account to a Guest account, please follow the following steps:

1. Go to "Option" in Full House Casino.
2. Click on "Log-Out".
3. Click "Play as guest"

Application crashes are uncommon but may happen during network outages and instability issues with an old version. We recommend the following if you encounter frequent crashing or an infinite loop when logging in or loading the game.

a. Clear application cache
b. Shut down other apps
c. Check the stability of the router and network
d. Force close the application and reload
e. Restart the device
For Android (AOS) devices:
1. Open the Google Play Store.
2. Go to menu then select "My Apps".
3. Find the game application from the list, and tap on the "Update" button."

For Apple (iOS) devices:
1. Open your App Store
2. Go to the "Updates" tab
3. Find the game from the list, and tap on the "Update" button."
1. Go to phone setting
2. Choose region > system language
3. Select your language
4. Restart the game
Full House Casino is free to play for all users and the in-game currencies cannot be transformed into any form of goods or real money in real life.
This game is for entertainment purposes only and is intended for use by individuals aged 18 years and above.
Playing social casino games and having success in them does not guarantee future success in real-money gambling.
The games are designed for an adult audience and do not offer real-money gambling or the chance to win real-money prizes.

We accept payment from the following payment processors:
1. Google (Google Play, Android)
2. Apple (iTunes, iOS)
You must have a new Facebook/Google/Apple account which has never been linked with Full House Casino at all.

Login the game with your guest account and follow the steps:
1. Go to "Option"
2. Select "Facebook/Google/Apple Log-In"
3. Login with a new Facebook/Google/Apple account.
Payback reward will be sent to your gift box after 24 hours if a payment of USD 10 or higher is made.

GEM can be collected by playing different kind of games and level up.
It can be used to unlock different kinds of slot games and limited events.

You will need it for some features such as stickers collection, chips and exp rewards in GEM lottery.
The EXP stands for experience point.
As EXP are earned along the jounery, you will be able to level up and unlock more slots and features.
The more games you play, the more EXP you can gain.
You can get free coins and bonus by watching video ads within the app.
Giveaways are available everday on our social media fan pages. Let's check it out!
Facebook: https://www.facebook.com/FullHouseCasinoGame/
Instagram: https://www.instagram.com/fullhousecasino_official/
Twitter: https://twitter.com/FHC_JP_Official
LINE: https://line.me/R/ti/p/%40fullhousecasino?fbclid=IwAR0bA0Or-2YRA6WACJIk8fT6iGkdBQzTipTLzxqomTFuyXn_2CrrNzSvx8M
Please note all free gift (reward link) distributed on our social media fan pages or newsletter is going to expire within 48 hours, so please make sure claim the reward before it expires.

If you still could not receive the free gift properly, you may want to try the following method:
1. Close the Full House Casino app completely
2. Copy the reward link (URL)
3. Open your browser and paste on it

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